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Privacy Policy

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Acknowledgement of Country

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of these lands and waters, their spirits, and their legacy.  The foundations laid by these ancestors – our First National People – give strength, inspiration, and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Australia.

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1 Privacy Policy

At Baidam, accessible from https://baidam.com.au/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Baidam and how we use it.

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

 

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Baidam. This policy is not applicable to any information collected offline or via channels other than this website.

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2 Document Control

Prepared By

Name
Title
Company
Beau Hodge
COO
Baidam Solutions

Version Control

Version
Change
Name
0.1
Initial Draft
Beau Hodge
1.0
Release
Beau Hodge
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© 2024 by Baidam Pty Ltd

ABN: 11 626 747 073

Baidam is a 100% Australian owned and operated First Nations information technology business delivering industry leading network security and application security expertise, allowing organisations to achieve greater performance, productivity, and protection.

Baidam acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Brisbane (Headquarters)

Level 19, 167 Eagle St Brisbane, QLD 4000

Yuggera & Turrbal Land
Sydney Office

Level 2, 1 York St
Sydney, NSW 2000

Eora Nation
Melbourne Office

152 Elizabeth Street Melbourne, Vic 3000

Kulin Nation
Canberra Office

Level 2, 68 Northbourne Ave Canberra ACT 2600

Ngunawal Land
Perth Office

152 St Georges Terrace
Perth, WA 6000

Whadjuk Land
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1.1 Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1.2 Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

 

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

 

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

1.3 How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

1.4 Log

Baidam follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

1.5 Cookies and Web Beacons

Like any other website, Baidam uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

1.6 Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Baidam.

 

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Baidam, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

 

Note that Baidam has no access to or control over these cookies that are used by third-party advertisers.

1.7 Third Party Privacy Policies

Baidam's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

1.8 GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

1.9 Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

Baidam does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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